Once you've placed your booking online you will receive an email from us, you will be asked to click a 'confirm' button within the email so please do keep an eye on your inbox for this.
Once confirmed, your booking will be sent to the allocations team, who will find a garage that are local to you and able to complete the service on your requested date. Once a garage has been allocated you will then receive a second email containing the garage details and more information about what you will need and what will happen on the service day.
Don't worry if you do not receive the email straight away as we do have to allow some time for it to be sent to the various garages in your area. We will contact you if there is any further information we need to confirm the booking.
How can I get my booking confirmation email resent?
If you are able to send your booking reference number or vehicle registration, along with the details of your request, to us at the following address: customerservice@servicingstop.co.uk one of our advisors will be able to resend a copy of the booking confirmation email, to the email address linked to the booking.
What happens if I am unhappy with the allocated garage?
If there is any reason that you want to change the garage we've allocated for your service, just let us know and we'll select an alternative. Please try and let us know as soon as possible as it will give us the best chance of keeping your service date.